Sales Policy – Lowis

At Lowis, we are committed to providing high-quality car Wi-Fi routers to ensure seamless internet connectivity on the go. Our sales policy outlines the terms and conditions of purchasing from our store, ensuring transparency and customer satisfaction.

1. Order Processing

  • Orders are processed within 1-2 business days after payment confirmation.
  • Customers will receive an email confirmation with order details and a tracking number once the order is shipped.
  • We reserve the right to cancel any order due to stock unavailability or payment issues.

2. Pricing and Payment

  • All prices on lowis.xyz are listed in USD.
  • We accept major credit cards, PayPal, and other secure payment methods.
  • Prices are subject to change without prior notice, but confirmed orders will not be affected.

3. Shipping Policy

  • We offer fast and reliable shipping across the USA.
  • Estimated delivery time is 3-7 business days, depending on the location.
  • Customers are responsible for providing accurate shipping details. Lowis is not liable for delays due to incorrect addresses.

4. Returns and Refunds

  • We offer a 30-day return policy for defective or unsatisfactory products.
  • Items must be returned in their original condition and packaging.
  • Refunds will be processed within 5-7 business days after receiving the returned item.
  • Customers are responsible for return shipping costs unless the product is defective or incorrect.

5. Warranty Policy

  • Our car Wi-Fi routers come with a 12-month manufacturer warranty.
  • Warranty covers manufacturing defects but excludes damages caused by misuse or unauthorized modifications.

6. Customer Support

For any inquiries or assistance, feel free to contact us:

  • Phone: (508) 759-7059
  • Address: 5018 Toulon St, New Orleans, LA 70129, USA
  • Email: info@lowis.xyz

Our support team is available Monday to Friday, 9 AM – 6 PM (CST).

7. Policy Updates

Lowis reserves the right to update this Sales Policy at any time. Customers are encouraged to review this page periodically for any changes.

Thank you for choosing Lowis – your trusted provider of Wi-Fi solutions for vehicles!